Well I have to admit to getting slightly panic stricken. I may be without broadband for a week.
I decided to change my broadband provider to O2 who I have had a mobile phone with for years. They phoned me up and suggested I change and the package they were offering was very good. Previously I had been on cable who had been taken over by Virgin Media. Now the dealings I had with Virgin were not very good. On a couple of occasions when the system had not been working properly or there were problems with our satellite box I tried phoning their support line. I was not impressed!
I will admit to being a bit of a technological geek and I love all my gadgets and computer etc so I am not completely stupid when it comes to technology. After all I can program and create web pages, I have blogs, websites etc galore but I was spoken to by the support department as if I was a silly child who couldn't understand anything!!!
Anyway to get back to the point in question.
I arranged to have my broadband and phone changed over to O2. I wrote to Virgin and I emailed Virgin giving them the date that I wanted their services to end (to coincide with my new O2 services) but could Virgin get that right - oh no they informed me they were cutting off my phone and broadband a week earlier than I asked for....I wrote to Virgin again pointing out the date I asked for but so far there has been no response. Not surprising!
So my dear friends, although I have phoned O2 and they are trying to rush it through quicker, it very much looks like I will be without broadband for about a week to ten days. I really don't know how I will survive.
If necessary I will log on using my mobile but it is not the best way to go online and the screen is not very big, but I will do my best.
Date for disconnection by Virgin is 9th January
What a bugger. My eldest daughter is with Virgin cable and has just upgraded to 20MBs. They sent her a new Super Hub router but of course weren't open to finalise installation over the Christmas period when we were there.
Hi as you will see from my latest blog I have decided to stay with Virgin after all. They are giving 9.5 meg at the moment and are mentioning it increasing soon - we will wait and see!
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