City Link Couriers are positively the worst couriers I have ever had the misfortune to come in contact with! They really do not want to deliver your goods, avoid them like the plague.
After one aborted attempted delivery I held onto the phone for an hour while I waited for the depot to answer their phone. After being told what the terms and conditions of delivery were by some 'woman' I then got allowed to give instructions of where to deliver my goods. Her reassurance that the driver would do as instructed where to no avail as he took it back to the depot again and this time it will be returned to sender.
There is absolutely no chance of nipping down to their depot as they are 30 miles away and close before I get home from work.
Once again City Link have lived up to their nickname - one I will not put on here as I am too polite.
Customer Service - what service, it doesn't exist anymore!