If you search on Twitter for @Amazon or @Citylink you will find a multitude of people complaining about the service they have (or should I say have not) received from the above companies.
I cannot believe that a company as large as Amazon is not taking notice of the complaints they have received regarding the shoddy service supplied by their premier service courier "City Link".
It would appear that Prime Membership to Amazon means deliver as cheap as possible (a.k.a. City Link).
Take a look at the Tweets if you don't believe me. Perhaps it is about time that Amazon monitored what was being said on the social networks!